Shipping policy

🚚 FREE SHIPPING ON ORDERS OVER $85 USD

PROCESSING & DELIVERY

⏱ Processing Time
Orders are typically processed and shipped within 1–3 business days. We take care packing your order before it heads out.

🚚 USA & Canada — 5–8 Business Days
Most orders arrive within 5–8 business days after shipment. Fulfilled from America & Canada with trusted carriers.

📦 Order Tracking
A tracking number lands in your inbox the moment your order ships. Track it obsessively or forget about it — we support both approaches.

RETURNS & REFUNDS

↩ Wrong item, damaged, or defective?
Full refund or replacement — no hoops, no hassle. That one's always on us.

📅 30-Day Claim Window
Claims must be submitted within 30 days of purchase. Items must be unworn and in the condition you received them.

📷 Photos May Be Requested
For damaged or defective claims, photos help us process things quickly and get you sorted faster.

⚠️ Delivery times may vary during holidays, peak seasons, or due to carrier delays beyond our control.

Questions? We're real people. If something isn't right, we'll make it right. Reach out anytime — support@thehikecrew.com

Policy may be updated. This page always reflects the latest version.